Team Strategies & Gift Exchange
The three New York
Times articles we read in preparation for this week’s blog post touched on the
related ideas of equality, fairness, and altruism. In each case, the authors
highlighted a human predisposition towards each of these ideals. They went on
to discuss the ways societal evolution has influenced our perceptions in terms
of norms for what is fair, what is right, and when equality is appropriate.
Many behavioral economists seek to answer these same types of questions when
they consider the effect of human thought processes and emotions in decision
making.
Because a great deal of our class
efforts of late have been focused on our term papers, I wanted to try and use
the information the articles conveyed to improve our team as we progress to our
second draft. In preparation for our first draft submission, certain
inefficiencies were made apparent. It is my assessment that these issues stem
from a lack of accountability towards each other and a scarcity of motivation
that may not reflect one’s feelings toward the group, project, or class, but could
be a result of extenuating circumstances. As each of our group members finds
themselves in our senior year, it could be that our other courses are
dominating our time, or that “senioritis” has kicked in. In any case, I think
certain strategies introduced in the articles might be effective at reshaping
group attitudes, implementing stronger incentives, and ultimately improving our
outcome through intentional actions. Most certainly, a gift exchange mentality
would improve these areas as well.
The first article highlighted an
important relationship between effort and outcome. It seems there is a human
phenomenon that when people are forced to work together and cooperate to
achieve an outcome, they feel more inclined to share the reward. Conversely,
when team members are not forced to cooperate and, in some cases, exert no
effort at all to gain the reward, the members do not feel as inclined to split
the reward fairly. In this latter case, the attitude is that “I earned this” either
by effort or chance. Whereas splitting the reward in the first case feels like
sharing, since all members contributed to the outcome, the second might be
viewed as more of a handout to which the disadvantaged member is not entitled.
Applying this notion to our group, it
becomes apparent that cooperation could aid our team by producing stronger
results, as well as increasing individual satisfaction. Although we don’t have
the option to split the reward unequally, it’s important to note that our term
papers could easily be completed by any one individual and, as a result, do not
force cooperation. In preparation for our first draft, I admittedly took the
lead, hoping to spur productivity leading by example. This strategy was not
especially effective, and it certainly didn’t take advantage of cooperation. By
assigning each member to specific sections of the paper, we were merely a sum
of our parts; not forced to work together. I propose that going forward we rely
more heavily on cooperative efforts. This decision has the power to strengthen
the entire group, and working together more closely will enable us to challenge
each other’s assumptions and build trust.
The second article examines the idea of
fairness. The author summarizes his point well when he writes that “humans
evolved to want fair treatment” (KJ Dell’Antonia). We see this behavior plainly
evidenced in the actions of children who, as an extension of not yet learning
that life is not inherently fair, demand equal treatment in nearly every
scenario. To mitigate arguments over inequality, Dell’Antonia introduces strategies
for making participants perceive the outcome as fair, even when the
circumstances prevent perfect equality. At the core of these methods are the
ideas of cooperation, randomization, and bribery.
I believe any of the strategies introduced
could be implemented for our team and would serve to communally benefit our
efforts. There were times working on our first draft I felt things were not
fair. As someone inclined towards time management and organization, I put in
effort early on to lay out a plan for completion and began working on our paper
whenever I had spare time. Consequentially, it seemed I was contributing a
greater share of the work and realized we would all be receiving the exact same
grade. Something about it didn’t feel fair, and yet I couldn’t think of a
better solution because I cared about the grade and the work needed to get
done. As relatively new acquaintances, we had yet to build trust among our
group, and I felt I had little power for motivating or incentivizing my
groupmates to step up and do their share.
In the previous article, I touched on
how we might implement cooperation within our group to mitigate this scenario. This
is probably the best method for encouraging a feeling of fairness.
Randomization might be used to decide who takes on which tasks for draft two;
this way, if someone receives a task they perceive is harder or more work than
another group member, they know it was purely by chance. Bribery, while
effective, seems like a stretch simply because none of us are likely willing to
put up the money to create an effective bribery system. The cost would likely
outweigh the benefits, and it certainly doesn’t fit in the gift exchange model.
The last article examined the idea of inherent
altruism in society. Author David Brooks shares his belief that “we are
strongly motivated to teach and help others”, in defiance of classical economic
theory based on people’s self-interest. Brooks believes that altruism is a
societal norm, but that expectations and shifting incentives can revise this norm
over time. We can apply this idea to our team; perhaps if this project was just
to collaborate with others to review Chandler’s paper, we would each be willing
to pitch in equally and help the other team members out when needed.
By attaching grades to the project, we
see the incentive shift Brooks describes from moral to financial. Whereas moral
obligations more strongly motivate people to help one another, financial
obligations provide an “easy out” because people are now motivated to maximize
their returns rather than maximize social welfare. The focus is on themselves,
rather than the whole. This mindset might be the hardest to switch as our group
begins work on draft two because I don’t think any one of us will forget that
there are grades attached to our effort, but the altruistic ideal is a nice
goal to have.
The prompt challenged us to come up
with an example of team production using gift exchange. I was only vaguely
familiar with this concept, but a quick internet search enlightened me with the
Wikipedia definition; “a mode of exchange where valuables are not traded or
sold, but rather given without an explicit agreement for immediate or future
rewards.” Using the articles, I’ve outlined a couple ways a group might
implement a more productive, co-dependent structure, none of which involve
implicit bribery. For gift exchange to properly motivate people, I’m not sure
they even need to feel a sense of responsibility to their teammates. Even in
the classical theory of economics, if people are motivated by self-interest I
would think they would put in the effort in a group project to get the grade
for themselves. In this case, their groupmate’s shared grade is simply a
positive externality. Considering this, I would pose the question of whether empathy,
or even a mere sense of accountability, are essential components to a gift exchange
economy. Could a gift exchange model work if people are purely motivated by
their own interests?
Let me note something that you may not have picked up on in the post I made about relating student attendance to class performance. While it is true that you will share grades for the project among the team members, you will not share the other points allocated in the course. The course grades, which are the only ones that are recorded by the institution and communicated on the transcript, are not shared. So I'd like you to consider whether the overall grading is fair or not. And to tie that into our little discussion of pooling equilibrium in class today, note that in the Syllabus the project is 20% of the grade. Consider the alternatives: (a) it is 10% of the grade and all other components of the course are adjusted proportionally upward to to take up the 10% slack that would be created by this change, and (b) it is 30% of the grade and all of the other components of the course are adjusted proportionally downward to release that 10%. Are they equally (un)fair as the way done in the syllabus or does that percentage of course grade matter for the perception of fairness? You can also feel free to comment on how that percentage would impact your motivation on the project, though that is easier to consider and I can pretty much guess what you would say there.
ReplyDeleteNow let me get at this from quite a different angle for you to consider. I have a friend named Barbara Ganley who used to teach writing at Middlebury College. She came to campus at my invitation about 11 years ago. I wrote a post afterward about the impact of Barbara's visit. This is one paragraph from that post which you might find quite interesting in the context of the N.Y Times pieces.
"I’ve had intuitions for much of what Barbara talks about and have achieved some of these things in my own teaching, but especially on the building trust idea it’s been my experience that it happens en passant as we become familiar with each other and consequently in the past I’ve always hoped it would happen but have never previously made it an explicit goal of the teaching. Barbara takes the first two weeks of class and devotes them to this dual purpose – and during that time she does not push on the content of the course at all because the students aren’t yet ready to engage with it at a deep level. That was an entirely new idea for me."
I have never spent significant amount of time in the classroom for the purpose of getting students to bond. I suspect it matters a lot for the consequences you talk about. But it might also be that I err by having too many moving parts in the course. If I got rid of either the Excel homework or the blogging and then had the project completely absorb credit-wise the component that was deleted maybe then the projects would be much more functional and the team members would have empathy for one another. Further, doing that would free up time to allow for the first two weeks to be in the style that Barbara did them.
Now, as if to emphasize the point and to remark on your last paragraph, we actually did the Akerlof paper on Labor Markets as Partial Gift Exchange the very first week of class. I treated it as one pillar of the course, with the other the Nobel Prize lecture by Herbert Simon, which we considered in the second week of the class. It would seem that either that content didn't get through or the senioritis you mentioned has made you more forgetful than usual. Taking the senioritis off the table and considering only other possible explanations, this may be the usual problem with a lot of college education - breadth at the expense of depth. Students might learn in a deeper way and be far more empathetic to their classmates if we tried to cover less and made each other part of our study for, after all, we are.